Best deal around for the truck I wanted..Jarrad was awesome to work with.

Everyone was really helpful and patient. I didn’t feel pressured at all, or treated like just another sale. There was even an issue with the loan paperwork and Loren drove all the way to Lansing for me to resign. Great service and I’m so happy with my dream car!

Great experience from start to finish. Jarred was friendly, knowledgeable, and never pushy. Everything was explained clearly. I’m very happy with my purchase and would definitely recommend this dealership.

I bought a 2024 Jeep Grand Cherokee recently. Jarred made the process very smooth, as did the finance manager. I appreciate the quick replies to messages sent!

Great service and very helpful service department

Had the pleasure of working with Neida. She was was swift in her customer service, and you can tell she cares about what she does for a living. Answered the many questions I had about the vehicle we were purchasing for our business. The entire process was seamless and there were not surprises when we arrived to purchase the vehicle. The price and what was included was clear and true to there advertising. Thank you Henkel and Neida! Shine on!

The service and cars here have to be the best in the country. I am glad I went here and really appreciate how knowledgeable and helpful the team is. They always have a ton of options, work with me, and are exceptional to deal with from the moment I walk in and for years later. Thank you!

We received great service and were done with our deal in a very short time.

Always great experience purchasing a vehicle!! Highly recommend!

Just purchased a used (Newer) truck from Neida at Henkel 12/17/2025 and couldn't be happier. The price was good, process was very smooth and easy. Very happy with their help on financing and support. Great dealer and team to buy from.

Kat littlell very helpful and kind with me but my truck

Nice dealer to work with. Jarred was easy to work with in sales and made the delivery quick and efficient. Had a minor issue with the vehicle and was taken care of immediately. Highly recommend

Great experience. Will refer friend and love my truck

This is the second Ram truck we have purchased from Henkel. Doug Smith is very upfront and professional as a salesman. I would definitely recommend him and Henkel to anyone.

Shawn and Jarrod are very helpful and knowledgeable. Thanks guys!

Excellent no pushy salesperson they let you take your time and decide without being right over you and for not living in the area they make you feel comfortable while your there

Had a great experience buying our newest fleet truck from Logan, made everything as seamless as possible.

Alex sold me a vehicle and was very courteous and polite. Very professional salesman and atmosphere. Very happy with my purchase! Will return again! Thank you Alex! AAA+++

Nate Augustine is the guy to see. 👍🏻

Grant was great showing us around to vehicles that I was interested in and bent over backwards to make a good experience A+. I ended up purchasing a 2024 Dodge Durango from Grant M through Henkel and the financial manager Sean was also great walking me through this process. This was a good experience for me. I will tell my clients in the salon of my experience at Henkel, Dodge, Jeep.

The service was all around fantastic! Very impressed with the work.

Excellent experience with both sales and finance. I'd most definitely buy from Henkel again.

Everyone was very nice and helpful. They listened to what I wanted in a car and was able to find one for me.

I don’t usually write reviews but Nate Augustine is the MAN bought my first vehicle from Henkel and I was nothing but impressed they are extremely transparent and they work for YOU Shawn the director was also extremely helpful these two will help you and get you the information you need I would highly recommend buying through Nate he will help you and get you everything you need

I've had very good service when I took my Jeep Commander there for oil changes. They have very reasonable with what they charged me. Also good service with all of other work they've done for me. I came there to look at and buy another vehicle because they've been honest with me. The salesman Nate was excellent to work with. He was easy and comfortable to work with. He didn't get pushy. I bought a 2024 Jeep Compass. I'm very happy with Henkle's. I know if I have any questions I can call Nate for answers.

I located this dealership online, found the car I liked, Dan Swanson responded to my many inquiries. The purchase process was easy, so easy I began to wonder if I was being scammed (I wasn’t). The ladies I spoke with in the Finance department were just as nice. This car is beyond beautiful, as close to perfect as if I had pulled it out the factory myself. They were also helpful in referring me to a shipping company as they don’t ship out of state. The car arrived in perfect condition. Since I’ve had the car, Dan has checked in to see if I like it, if I had questions and if there were any concerns. If I were to buy another car, I will certainly consider this dealership before any others.

Our favorite salesperson is Jared, but all of the staff is amazing.

From the beginning of the process right up until I was handed the keys I was treated with the utmost respect. Henkel has earned my business in future.

My experience with N. Mendez was off the charts 📈 She is the best and her customer service skills are fantastic. She really made a nerve racking experience seamless. She didn't try to force bs fees on to me. I enjoyed working with her !! Mendez is the best !

I would like to thank Alex E. And the Staff at Henkel for being so Friendly, patient, and understanding while I was checking out vehicle's. ALEX has a wonderful personality and very helpful in helping me with my purchased. I started at Henkel while searching for a vehicle, I then visited several other Dealerships around Michigan and I ended up Back with Alex. He was the best sales person that I've delt with in my 2wk search journey. Thanks again Alex and Henkel Staff. Fun Group of Folks

Brandon was awesome and the vehicle was exactly what we were looking for. It was an easy process to trade in and purchase l. Would definitely use them again.

Purchased used 2024 Ram 2500 Truck. The first day I looked at the truck I noted the back seat was wet...at time I assumed the window had been left open?? I told sales guy about it, he said he would check out... As it ended up there was a cab leak. Leaking inside drivers side rear corner, dripping on top of back seat. It was Michigan winter and did not see anything until things thawed out then it was obvious there was a problem. My beef is that the dealer put about 6K miles on this truck according to car fax...in that time no one noticed this problem??? I find that hard to believe. I did talk to sales manager after my purchase, he said they would fix it under warranty....as of tomorrow my truck will have been at another dealer that is closer to my home for 2 weeks straight getting this issue corrected. It is unfortunate to spend so much money and time trying to find the right truck and the right price only to have this leak, something that should have been corrected before the truck was ever sold, especially given the fact that it is still under warranty. Very disappointing experience....

Ha! We pulled up to the front door at the showroom. When we walked in, there was nobody there to greet us. So, we walked around the showroom, noticing several people who were most likely working in the sales area. Only one of them had a person engaged in conversation. We walked through the showroom, looking at the new vehicles. Not a single person acknowledged us. We are well-dressed people, and we drove up in a 2021 Duramax. Obviously, we can afford to purchase. Yet, not even a nod of recognition was given to us. We came to purchase a new truck to pull our 35' 5th wheel trailer and trade in our Chevrolet 2500HD that has only 67k miles on it. After realizing that, we would have to take the initiative to wrangle a salesperson to take time for us, we decided to just walk out. After all, I am not going to beg someone to sell me an upgrade. There was not even a hello. As we were leaving, I received a text from the GMC dealer asking us to return and give them another chance for a sale. Yes, we went back to GMC, where we had been greeted well before. Sorry 😞 for you, Henkel. You lost a sale and even more in the years to come.

Our salesmen was great however. I was told my trade in value was 14,400 roughly but, on the paper work it is 12,640. - payoff then I had to give you 2000. Cash my bad for trusting and not paying attention. Very disappointed however. And don’t feel that was a honest deal.

We have been loyal customers over 25 years. Unfortunately, the last oil change resulted in a smoking engine that same night! Opened the hood to find a ripped hose, and had to get it towed back there the following day only to have their service department claim it is 'not their fault'. I'm sorry, but I don't believe in coincidences! No way did the car run perfectly fine until you guys changed the oil? Disappointing!

I called about a jeep in stock. I worked directly with Loren the salesman, i told him exactly what the bank approved me for, he agreed he would try make the numbers work, he knew exactly what we were approved for, i was very straightforward. We drove an hour to test drive the jeep. After the test drive i crawled underneath, it had a substantial oil leak, he said the service department did a checkup on it, clearly they missed it. After i mentioned the leak, he then said he couldn't make our approved amount work, this is bad business practice. Dont lie to your potential customer and try to change the script after we show up. I plan on speaking with a manager tomorrow. He should have been up front and not wasted our time.

In my experience, Henkel quoted me far more than another shop for my vehicle repair, mishandled my warranty claim, refused to bill and provide me with a detailed receipt for their diagnosis time, and treated both me and my warranty company rudely. I would not recommend them.

I would advise AGAINST any purchase from this place!! We walked away from a potential repair because of their dishonesty and disrespect. We are trying to get it repaired elsewhere but are being stopped by an already open claim. Now they won’t close that claim, even though we’ve made several requests. They are intentionally doing this out of spite. These people are blatantly refusing to cooperate. Stay clear 🙏🏻